The Telcos sector is unempathic and has the lowest levels of empathy in our Empathy Index. Vodafone wanted to bring more empathy and humanity into the attitudes and behaviour of its global CEOs.
We ran intensive Empathy Training for 19 global CEOs with our team of empathy gurus including hostage negotiators, body language experts, and psychologists.
Empathy and body language training became a core module on the global leadership programme.
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