Our Empathy Index
Our founding principle is you can’t manage something if you don’t measure it.
We created the first ever Empathy Index which is published in the Harvard Business Review. Our Global Empathy Index 2015 showed that top 10 companies increased in value more than twice as much as the bottom 10 and generated 50% more earnings. More empathic companies deliver more financial value.
If you would like to know your company’s empathy quotient, please email Lyndi.
Who is talking about us
What media say
- BBC World News, Deep Fake videos, March 2020
- BBC World Service radio, Tech regulation, February 2020
- Sky News, Tech and games addiction and the work of the select committee, September 2019
- The Telegraph, Harry Maguire’s right – you should need ID to access social media, August 2019
- BBC radio, Screen Time, July 2019
- The Telegraph, We cannot be blasé about the risks of addictive video games, July 2019
- Sky News, Game addiction and company accountability, May 2019
- The Sun, TV doc writes prescription banning ‘addicted’ gamer, 11, from Fortnite and Minecraft for two weeks, April 2019
- The Economic Times,Technology is the worst and most-commonly used form of therapy: Belinda Parmar, March 2019
- BBC, How to stop ‘digital gangsters’ from stealing your time, March 2019
- ITV news, Tech addiction, January 2019
- BBC News, Tech addiction, January 2019
- SKY News, The Truth About Tech, October 2018
- Financial Express, Unsettling Dangers of Digital Dependency, August 2018
- The Telegraph, The First Child to be Diagnosed with Internet Addiction, June 2018
- The Tech Industry won’t learn Empathy until it gets Women through the door, April 2018
- Front Page of The Guardian, The Truth ABout Tech, March 2018
- Forbes, How to Deliver Bad News with Dignity, 28th Nov, 2017
- Cranfield, 100 Women to Watch, 9th Nov 2017
- Campaign Magazine, 7 things we learned from Campaign Underground, 27th Sept, 2017
- Campaign Magazine, Why emotional intelligence is key to creative leadership, 21st August 2017
- Computer Weekly, The Most Influential Women in Tech, 4th July 2017
- Campaign Magazine, Stop Viewing Other Women as Competition, 23rd June 2017
- The Pool, 6th Feb 2017, Developing empathy is the key to spotting – and solving – gender discrimination
- Forbes, 17 Jan 2016, Empathy: Why It’s Important To Cultivate At The Office
- Financial Times, 25th Nov 2015, Social media is capitalism with a human face
- Financial Times, 25th Nov 2015, California dreamin’ while UK companies are an empathic wasteland
- Financial Times, 9th March 2015, Empathy is not for wimps, it is for survival
- Financial Times, 9th March, 2015
Articles written by us
- The Telegraph, Forget the benefits of “screen time” – to be truly modern, we must teach our children how to exist beyond the internet, February 2019
- World Economic Forum, How to Detoxify Your Workplace, Nov, 2017
- World Economic Forum, The one skill our education is missing, April 2017
- Forbes, 24th April 2017, The one skill our education system is missing
- The Guardian, Why Diversity Divides Us, February 2017,
- World Economic Forum, Advice from a Navy Seal, Dec 2016,
- Harvard Business Review, The most empathic companies, December 2016
- World Economic Forum, 8 ways to lead with empathy, February 2016
- World Economic Forum, Which companies are best at empathy? December 2015
- Harvard Business Review, Corporate Empathy Is Not an Oxymoron, January 2015
- The Guardian, Can empathy really work in a business world dominated by testosterone? June 2014
Radio appearances
- Radio 4, Pick of The Week, July 2018
- Radio 4 Bringing Up Britain, Parenting in the Smartphone Age, July 2018
- BBC Late Nights Woman’s Hour, Women in Tech, 29th Sept, 2017 (36 mins in)
- BBC, Business Daily, Does it pay to be nice in business? 14th Sept, 2017
- Radio 4 Woman’s Hour, Bringing More Empathy & Purpose into Business, 30th June 2017
- BBC, 5 tips to help you show more empathy at work, 30th June
- The Economist Podcast: March 2017, Pride and Prejudice: Ending the diversity backlash