Our Empathy Index
Our founding principle is you can’t manage something if you don’t measure it.
We created the first ever Empathy Index which is published in the Harvard Business Review. Our Global Empathy Index 2015 showed that top 10 companies increased in value more than twice as much as the bottom 10 and generated 50% more earnings. More empathic companies deliver more financial value.
If you would like to know your company’s empathy quotient, please email Claire.
Who is talking about us
Radio and TV appearances
- BBC World News, Deep Fake videos, March 2020
- BBC World Service radio, Tech regulation: do we need it? February 2020
- Channel 4, Teachers warn more children starting school unprepared and not potty-trained, September 2019
- Sky News, Tech and games addiction and the work of the select committee, September 2019
- BBC radio, Screen Time, Care Workers, Cook the Perfect, July 2019
- Sky News, Game addiction and company accountability, May 2019
- ITV news, Tech addiction, January 2019
- BBC News, Tech addiction, January 2019
- SKY News, The Truth About Tech, October 2018
- Radio 4, Pick of The Week, July 2018
- Radio 4 Bringing Up Britain, Parenting in the Smartphone Age, July 2018
- BBC Late Nights Woman’s Hour, Women in Tech, September 2017 (36 mins in)
- BBC, Business Daily, Does it pay to be nice in business? September 2017
- Radio 4 Woman’s Hour, Bringing More Empathy & Purpose into Business, June 2017
- BBC, 5 tips to help you show more empathy at work, June 2017
- The Economist Podcast: Pride and Prejudice: Ending the diversity backlash, March 2017
Articles written by us
- The Telegraph, It may take a pandemic to end our addiction ?to ‘junk tech’, August 2020
-
The Telegraph, Harry Maguire’s right – you should need ID to access social media, August 2019
-
The Telegraph, We cannot afford to be blasé about the risks of addictive video games, July 2019
- The Telegraph, Forget the benefits of “screen time” – to be truly modern, we must teach our children how to exist beyond the internet, February 2019
- World Economic Forum, How to Detoxify Your Workplace, November 2017
- World Economic Forum, The one skill our education is missing, April 2017
- Forbes, The one skill our education system is missing, April 2017
- The Guardian, Why Diversity Divides Us, February 2017,
- World Economic Forum, Advice from a Navy Seal, December 2016,
- Harvard Business Review, The most empathic companies, December 2016
- World Economic Forum, 8 ways to lead with empathy, February 2016
- World Economic Forum, Which companies are best at empathy? December 2015
- Harvard Business Review, Corporate Empathy Is Not an Oxymoron, January 2015
- The Guardian, Can empathy really work in a business world dominated by testosterone? June 2014
What the media say
- The Sun, TV doc writes prescription banning ‘addicted’ gamer, 11, from Fortnite and Minecraft for two weeks, April 2019
- The Economic Times,Technology is the worst and most-commonly used form of therapy: Belinda Parmar, March 2019
- BBC, How to stop ‘digital gangsters’ from stealing your time, March 2019
- Financial Express, Unsettling Dangers of Digital Dependency, August 2018
- The Telegraph, The First Child to be Diagnosed with Internet Addiction, June 2018
- iNews, The Tech Industry won’t learn Empathy until it gets Women through the door, April 2018
- Front Page of The Guardian, The Truth About Tech, March 2018
- Forbes, How to Deliver Bad News with Dignity, November 2017
- Cranfield, 100 Women to Watch, November 2017
- Campaign Magazine, 7 things we learned from Campaign Underground, September 2017
- Campaign Magazine, Why emotional intelligence is key to creative leadership, August 2017
- Computer Weekly, The Most Influential Women in Tech, July 2017
- Campaign Magazine, Stop Viewing Other Women as Competition, June 2017
- The Pool, Developing empathy is the key to spotting – and solving – gender discrimination, February 2017
- Forbes, Empathy: Why It’s Important To Cultivate At The Office, January 2016
- Financial Times, Social media is capitalism with a human face, November 2015
- Financial Times, California dreamin’ while UK companies are an empathic wasteland, November 2015
- Financial Times, Empathy is not for wimps, it is for survival, March 2015