Our Empathy Index
Our founding principle is you can’t manage something if you don’t measure it.
We created the first ever Empathy Index which is published in the Harvard Business Review. Our Global Empathy Index 2015 showed that top 10 companies increased in value more than twice as much as the bottom 10 and generated 50% more earnings. More empathic companies deliver more financial value.
If you would like to know your company’s empathy quotient, please email Lyndi
Who is talking about us
What media say
- SKY News, The Truth About Tech, October 2018
- Financial Express, Unsettling Dangers of Digital Dependency, August 2018
- The Telegraph, The First Child to be Diagnosed with Internet Addiction, June 2018
- The Tech Industry won’t learn Empathy until it gets Women through the door, April 2018
- Front Page of The Guardian, The Truth ABout Tech, March 2018
- Forbes, How to Deliver Bad News with Dignity, 28th Nov, 2017
- Cranfield, 100 Women to Watch, 9th Nov 2017
- Campaign Magazine, 7 things we learned from Campaign Underground, 27th Sept, 2017
- Campaign Magazine, Why emotional intelligence is key to creative leadership, 21st August 2017
- Computer Weekly, The Most Influential Women in Tech, 4th July 2017
- Campaign Magazine, Stop Viewing Other Women as Competition, 23rd June 2017
- The Pool, 6th Feb 2017, Developing empathy is the key to spotting – and solving – gender discrimination
- Forbes, 17 Jan 2016, Empathy: Why It’s Important To Cultivate At The Office
- Financial Times, 25th Nov 2015, Social media is capitalism with a human face
- Financial Times, 25th Nov 2015, California dreamin’ while UK companies are an empathic wasteland
- Financial Times, 9th March 2015, Empathy is not for wimps, it is for survival
- Financial Times, 9th March, 2015
Articles written by us
- World Economic Forum, How to Detoxify Your Workplace, 16th Nov, 2017
- World Economic Forum, 24th April 2017, The one skill our education is missing
- Forbes, 24th April 2017, The one skill our education system is missing
- The Guardian, 26th Feb 2017, Why Diversity Divides Us
- World Economic Forum, 13th Dec 2016, Advice from a Navy Seal
- Harvard Business Review, Dec 1st 2016, The most empathic companies
- World Economic Forum, 22 Feb 2016, 8 ways to lead with empathy
- World Economic Forum, 3rd Dec 2015, Which companies are best at empathy?
- Harvard Business Review, 8th Jan 2015, Corporate Empathy Is Not an Oxymoron
- The Guardian, 1st Jun 2014, Can empathy really work in a business world dominated by testosterone?
Radio appearances
- Radio 4, Pick of The Week, July 2018
- Radio 4 Bringing Up Britain, Parenting in the Smartphone Age, July 2018
- BBC Late Nights Woman’s Hour, Women in Tech, 29th Sept, 2017 (36 mins in)
- BBC, Business Daily, Does it pay to be nice in business? 14th Sept, 2017
- Radio 4 Woman’s Hour, Bringing More Empathy & Purpose into Business, 30th June 2017
- BBC, 5 tips to help you show more empathy at work, 30th June
- The Economist Podcast: March 2017, Pride and Prejudice: Ending the diversity backlash